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Thank you for accessing the web site ("Site") of
PlanetOnWheels.com, Inc. We respect your privacy and want to protect your
personal information. To learn more, please read this Privacy Policy. |
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This Privacy Policy explains how we collect, use and (under certain
conditions) disclose your personal information. This Privacy Policy also
explains the steps we have taken to secure your personal information.
Finally, this Privacy Policy explains your options regarding the collection,
use and disclosure of your personal information. By visiting our Site, you
accept the practices described in this Policy. |
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This privacy policy applies only to this Site. This privacy
policy does not necessarily apply to our offline collection of your personal
information. Please see below for details. |
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We are not responsible for the content or privacy practices on
any non-PlanetOnWheels.com web site to which this Site links or that links to
this Site. |
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INFORMATION COLLECTION AND USE |
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1. Information Collection. We collect information from you in
several different ways on this Site. One goal in collecting personal
information from you is to provide an efficient, meaningful, and customized
experience. For example, we can use your personal information to: ¬? help make this Site easier for you to
use by not having to enter information more than once. ¬? help you quickly find information,
products, and services. ¬? help us create content on this Site that
is most relevant to you. ¬? alert you to new information, products,
and services that we offer by e-mail. |
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(a) Registration and Ordering. Before
using certain parts of this Site or ordering products, you must complete an
online registration form. During registration, you will be prompted to
provide to us certain personal information, including but not limited to your
name, shipping and billing address(es), phone number, email address, and credit card number.
In addition, we may also ask you for your country of residence and/or your
organization's country of operation, so we can comply with applicable laws
and regulations, and for your gender. These kinds of personal information are
used for billing purposes, to fulfill your orders, to communicate with you
about your order and our site, and for internal marketing purposes. If we encounter
a problem when processing your order, we use the personal information to
contact you. ¬? (i) Cookies are small
pieces of information that are stored as text files by your Internet browser
on your computer's hard drive. Most Internet browsers are initially set to
accept cookies. You can set your browser to refuse cookies from web sites or
to remove cookies from your hard drive, but if you do, you will not be able
to access or use portions of this Site. We have to use cookies to enable you
to select products, place them in an online shopping cart, and to purchase
those products. If you do this, we keep a record of your browsing activity
and purchase. THIS SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD
DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware." ¬?
(ii) Web beacons assist in delivering cookies and help us determine
whether a web page on this Site has been viewed and, if so, how many times.
For example, any electronic image on this Site, such as an ad banner, can
function as a web beacon. ¬? (iii) We may use third-party advertising
companies to help us tailor site content to users or to serve ads on our
behalf. These companies may employ cookies and web beacons to measure
advertising effectiveness (such as which web pages are visited or what
products are purchased and in what amount). Any information that these third
parties collect via cookies and web beacons is not linked to any personal
information collected by us. (d) Log Files. As is true of most web sites, the
Site server automatically recognizes the Internet URL from which you access
this Site. We may also log your Internet protocol ("IP") address,
Internet service provider, and date/time stamp for system administration,
order verification, internal marketing, and system troubleshooting purposes.
(An IP address may indicate the location of your computer on the Internet.) |
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2. Information Use and Disclosure. |
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(a) Internal Use. We use your personal
information to process your order and provide you with customer service. We
may internally use your personal information to improve our Site's content
and layout, to improve our outreach and marketing efforts (including
marketing our services and products to you), and to determine general
marketplace information about visitors to this Site. ¬? (i) As do most
catalog and Internet retailers, we sometimes use others to perform specific
functions on our behalf. When we disclose information to these service
providers, we disclose information to help them to perform their service. For
example, in order to deliver products to you, we must share some information.
We partner with third parties (such as the U.S. Postal Service, United Parcel
Service, and Federal Express) to ship products, to ensure delivery, and so
that we can obtain feedback, improve the quality of our service, and measure
and improve the quality of the service of the third party. In the example of
shippers, we provide them some personally identifiable information such as
your name, shipping address, email, and phone number. ¬?
(ii) Similarly, to help you buy products and provide customer service
to you, we must provide your credit card number to financial-services
corporations such as credit-card processors and issuers. When we submit your
credit card number for authorization, we use state-of-the-art data encryption
to protect your information. (More on this below in Data Security.) ¬? (iii) We may be required to disclose such
information in response to requests from law-enforcement officials conducting
investigations; subpoenas; a court order; or if we are otherwise required to
disclose such information by law. We also will release personal information
where disclosure is necessary to protect our legal rights, enforce our Terms
of Use or other agreements, or to protect ourselves or others. For example,
we may share information to reduce the risk of fraud or if someone uses or
attempts to use our Site for illegal reasons or to commit fraud. ¬? (iv) We will not sell (or trade or rent)
personally identifiable information to other companies as part of our regular
course of business. However, it's possible that we might acquire or merge
with or be acquired by another company or that we might dispose of some or
all of our assets. If that happens, your personal information may be
disclosed to another company, but that disclosure will be subject to the
Privacy Policy in effect. ¬? (v) We may share non-personal information
(such as the number of daily visitors to a particular web page, or the size
of an order placed on a certain date) with third parties such as advertising
partners. This information does not directly personally identify you or any
user. ¬?
(vi) We publicly disclose the name, city, and state of any prize
winners |
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DATA SECURITY |
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This Site incorporates physical, electronic, and
administrative procedures to safeguard the confidentiality of your personal
information, including Secure Sockets Layer ("SSL") for all
financial transactions through this Site. We use SSL encryption to protect
your personal information online, and we also take several steps to protect
your personal information in our facilities. Access to your personal
information is restricted. Only employees who need access to your personal
information to perform a specific job are granted access to your personal
information. Finally, we rely on third-party service providers for the
physical security of some of our computer hardware. We believe that their
security procedures are adequate. For example, when you visit our Site, you
access servers that are kept in a secure physical environment, behind a
locked cage and an electronic firewall. |
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OPT OUT/CORRECTIONS |
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Upon your request, we will (a) correct or update your personal
information; (b) stop sending emails to your email address; and/or (c)
disable your account to prevent any future purchases through that account.
You can make these requests at the customer information section of this Site
http://www.PlanetOnWheels.com/store/help.php, or by emailing your request to PlanetOnWheels.com's Customer Support department at service@PlanetOnWheels.com.
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OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION |
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As you might expect from PlanetOnWheels.com, the majority of
information that we collect is obtained through our Site, and this Privacy
Policy applies only to that online collection of personal information. We
also collect information offline, where we also try to protect the privacy of
you personal information. One example involves someone calling us to place an
order or to ask questions. When someone calls, we will ask only for the
personal information we need in order to place the order or to answer the
question. When we need to store information (such as order information), we
will enter it into our database through SSL encryption. (See the Data
Security section above for more information). Another example involves faxes.
If you fax something to us, we will act upon the fax and then either store it
a locked repository or we will shred the fax if there is no need to retain
the information. There are other ways we could learn of personal information
offline (for example, we suppose someone could send us a letter including
some return address information), and this Policy doesn't discuss or try to
predict all of those methods or uses. As we mentioned, we primarily sell
merchandise, not information, and we will try to treat offline collection,
uses, and disclosures consistently with our relevant online practices. |
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UPDATES TO THIS POLICY |
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If we change or update this Privacy Policy, we will post
changes and updates on this Site so that you will always be aware of what
information we collect, use and disclose. We encourage you to review this
Privacy Policy from time to time so you will know if the Privacy Policy has
been changed or updated. If you have any questions about the Privacy Policy,
please contact us at service@PlanetOnWheels.com |
